Inside Sales Techniques

Inside Sales Techniques will provide inside telephone sales professionals with the systems and skills necessary to be valuable revenue contributors to the full selling organization. They will learn a standardized selling methodology that will provide a consistent and powerful selling message to drive revenue and profits.

Full Day Inside Sales Techniques Program

Inside Sales Techniques• Build a relationship quickly
• Intro yourself and your organization
• Get the customer engaged
• Probe for customer needs
• Confirm and prioritize customer needs
• Sell with benefits
• Gain commitment to move forward

Selling over the telephone is difficult, under-used, and under-supported in many organizations. Inside sales professionals are often charged to drive sales without the benefit of the face-to-face interaction afforded to outside field sales people.

*Attendees will demonstrate these skills and complete a certification test.

Contact Heyden Training about this sales training course


Additional Sales Training Programs

Additional sales training programs include; Solution Based Selling, Negotiations to Enhance Relationships, and Strategic Selling Approach. Heyden Training also offers sales training programs for Small Group Presentations, Customer Service Skills, Coaching to Strategic Selling and Making Good Decisions. Sales training programs are available for managers including; Effective Management Techniques, and Time & Territory Management.

You can contact Heyden Training by phone at 630-362-0499 or email Bill at


Heyden Training is an expert in Inside Sales Techniques. Our training programs are designed to provide results for your inside sales team. Heyden Training has clients throughout Illinois and the United States including Chicago, New Orleans, Louisville, Santa Monica, San Diego, as well as other cities and states. Call us at 630-362-0499.